A trade account provides approved organisations with a more convenient way to purchase regularly from 38-3D.

Approved accounts may benefit from payment terms, trade discounts on eligible products and priority customer support.

Trade accounts may be suitable for businesses, educational institutions, maker spaces and other organisations that purchase from 38-3D regularly.

Applications remain subject to approval.

Approved credit account holders can benefit from Net 30 payment terms.

The exact terms applicable to your organisation will be confirmed when your account is approved.

Net 30 generally means that payment is due within 30 days in accordance with the invoice and agreed account terms.

Approved trade account holders can receive trade discounts on eligible purchases.

Discount availability may vary between products and orders.

Not necessarily.

Some products may have restricted margins, promotional pricing or supplier conditions that mean additional trade discounts are not available.

Yes.

Educational institutions are one of the customer groups currently supported by the 38-3D trade-account programme.

Charities and non-profit organisations can submit an application for review.

Sole traders can submit an application for review.

Approval and available account facilities will depend on the individual application.

If your organisation purchases using POs, include this in your application so the appropriate ordering process can be discussed.

Account-user arrangements can be discussed during onboarding.

For organisations with several purchasers, it is useful to establish who is authorised to place orders.

Credit limits should be determined during the account review process.

Submitting a requested limit does not guarantee that amount will be approved.

Application times can vary depending on the information provided and whether additional checks or information are required.

Providing complete and accurate application details can help avoid unnecessary delays.

New organisations can submit an application.

The facilities available will depend on the outcome of the account review.

Yes.

For project requirements, larger orders or where your organisation needs a formal quote for approval, contact the team with the products, quantities and delivery requirements.

If you have a particular technology requirement, contact us with the manufacturer, model or specification and quantity required.

We can review whether we are able to source a suitable product.

An organisation may still be able to purchase from 38-3D using the normal payment methods available through the website.

Account requirements can change as an organisation grows.

Where appropriate, existing account arrangements can be discussed with the 38-3D team.