Electronics Repair and Diagnostic Service

Got a faulty electronic device? Our Electronics Repair & Diagnostic Service provides a simple way to have your equipment assessed and repaired by our technicians.

To get started, place your order and provide details about your device and the fault using the information box on this page. Your payment method will be authorised at checkout, but you will not be charged until our technicians have reviewed your request.

Once reviewed, we'll determine whether the repair is something we can assist with. If so, we'll capture the authorised payment and send you instructions on how to ship your device to us. If we don't believe we can help, the authorisation will be released and no charge will be made.

What's Included

• Technical review of your repair request
• Up to 1 hour of diagnostic and repair labour
• Fault diagnosis and assessment
• Repair quotation where required
• Free UK return postage

How It Works

1. Place your order and provide details of the device and fault.
2. A technician reviews the information provided.
3. If we can assist, your payment is captured and shipping instructions are sent.
4. You send your device to us for inspection.
5. We diagnose the fault and carry out any repair work covered by the included labour allowance.
6. If replacement parts or additional labour are required, we will provide a quotation for approval before proceeding.
7. Once complete, your device is returned using our tracked return service.

Initial Quotations

In some cases, the fault may be obvious from the information provided. For example, a cracked display, damaged connector, or other clearly identifiable component failure.

Where this is possible, our technicians may provide an initial repair estimate before you send the device to us. If replacement parts are likely to be required, we'll discuss the expected costs with you before authorising the repair process.

Additional Charges

The service fee covers the initial diagnostic work and up to 1 hour of labour. If replacement parts are required, or additional labour is needed beyond the included time allowance, a quotation will be issued for approval before any further chargeable work is carried out.

Important Information

• Customers are responsible for shipping the device to us.
• The service fee becomes non-refundable once diagnostic work has commenced.
• No additional repair work will be carried out without customer approval.
• We recommend backing up any important data before sending your device.
• Successful repair cannot be guaranteed until the device has been inspected and diagnosed.
• Free return shipping applies to UK addresses.

Whether it's consumer electronics, industrial equipment, maker projects, embedded systems, specialist hardware or custom-built devices, our technicians will assess the fault and provide honest advice on the most practical repair options available.